Growing up in the US, democracy is a principle we're ingrained with. Being an immigrant to the US, it also becomes a principle that is not easily taken for granted. Democratic values are in the core of who we are, almost from the beginning. We're taught the importance of choice and of exercising that choice. We're taught the importance of voting and the act of doing so. We're taught the importance of taking part in the process that determines leaders and rights and ways of life.
Lessons from the Emirates...
Every so often, I’m able to be exposed to a part of the world I hadn’t known before, with customs and traditions and environments that are completely foreign to me. We often seek that out in our personal travels, but my work trips tend to be confined to a set of usual locations. That’s comforting in its own right, but sometimes, it’s exposure to a completely new place that perks me up and makes me interested in what it is that I do all over again.
I had this feeling just last weekend I traveled to the Emirates for the first time, taking in that intersection of the world as much as I could over the few days that I was there. I couldn’t help but to see their world with new eyes and I noticed:
- Modesty is not a bad thing: Regardless of one’s opinion as to why, women’s dress was largely more modest in the Emirates, and in the larger Middle East in general. Like most people raised outside of that environment, part of me can’t help but be fascinated by women who cover up nearly all of themselves when in public. But once you notice how much certain women do cover up, you can’t help but also notice how much women who are visiting do not---shirts that go lower, skirts that go higher. There was something about that juxtaposition that made me choose clothing and combinations that were more modest and more covering than I might normally, even though I don’t consider myself a revealing dresser. And interestingly, it was in that additional coverage that I found a certain bout of comfort and confidence because I knew I was being judged by what I was saying, and not what I was showing. You don’t have to change who you are when you go abroad, but you should absorb your surrounding environment and adjust accordingly.
- If it doesn’t look natural, it probably isn’t: Across the city of Abu Dhabi, I saw plenty of things that were beautiful and modern but didn’t necessarily look like they were part of the natural scene. For example, when approaching the city the road is flanked by sand dunes until skyscraper upon skyscraper rises to the sky . . . or until fountains of water appear in the desert heat. One of the beautiful things about being human on this earth is building and improving and changing the conditions we might have been born into---we don't have to be confined solely to what "was" but we have the possibility to dream and build what "can be". But we still need to be mindful of what belongs, and what we give up by adopting that change.
- Invest your resources: The Emirates were fortunate with the natural resource of oil, but also with the foresight that money made from resources can always run out. It’s amazing what the country has done by putting resources into building and tourism, and making itself a crossroads for the world. But more importantly, they’ve also invested into education and transport, as these are the things that stay long after the money is made and pave the way for future possibilities. When you are lucky enough to profit, make sure you set aside a portion into savings and activities that build your future.
- Look behind the scenes: Most people who work in the Emirates aren’t actually from there. And if you take the time to speak to waiters, drivers, hotel clerks, and just about anyone else, you’ll find that they are far from home and their families, and looking to make a living so that their children are entitled to those very basic resources that I mentioned above. When you’re being treated to a wonderful experience, take a look behind the scenes to see what makes things work. Chances are, you’ll be surprised at just how many people’s efforts go in to making that experience for you. Compensate appropriately, it affects their future.
All my love,
Mom
Lessons from the workplace...(part two)
Dearest Clara, Last week, I started to think about the lessons and wisdoms that I have learned over the years from my mentors and colleagues when it comes to work and the workplace. But soon I was also thinking of lessons I learned more broadly there as well. These have served me well as I moved from one workplace to the next, and I have applied many of these same lessons from my work life to my non-work life:
- People need to know what you’re about in 30 seconds or less: Be efficient. Know yourself. Know what you want. Be able to communicate that to others. I know it sounds simple, yet it is amazing how many people don’t know how to do it. Sometimes when we spend a lot of time thinking to ourselves, we forget that others don’t necessarily know what we’re thinking unless we tell them. And they’re likely not going to take a lot of time to hear us out---practice giving your “pitch”, that way it will be perfect when it matters.
- The deal isn’t done unless there is ink on the paper: This will happen to you. At work . . . in real estate . . . with your local florist . . . doesn’t matter, it happens all the time. When we get excited about a project or an offer or a possibility, it’s easy to assume lots of things just by talking about it. When you’re on the receiving end of an offer, remember that the terms aren’t done and decided until the proverbial ink is dry. Deals will fall through, offers get rescinded . . . until you are one hundred and ten percent sure and signed, always have a plan B. You’ll be less disappointed in the long run. And if you’re the one doing the offering, try to keep your descriptions as flexible as possible for as long as possible. That way, you’ll be disappointing others less in that same long run.
- Some things will just "go away”: It’s not possible to get to everything that’s asked of us at work (or at home, or at school). Part of learning how to manage what’s on your plate is prioritizing what you know will be important and then taking your very best guess at what is less important. As you get older and have more experience, that guess will become easier---but you will get it wrong sometimes. This will result in some mistakes, and definitely in lots of effort as you make up for it, but overall, it should help keep workloads manageable. Develop your radar for truly important and critical projects and requests that are priorities, and pay less attention to the stuff that will likely “go away”.
- Check the headlines the morning of: It’s just good practice. I don’t know if the news will still even be printed on paper by the time you are my age, but in school, in work, before big meetings, check the headlines. You’ll be surprised how much you reference them because they are relevant or because they help make conversation while you wait for relevant things to start.
- The best bosses aren’t necessarily the friendliest ones: As you start working , you’ll work for and with a variety of people, and you might not immediately like some of them. That’s okay. But there is a difference between liking someone and learning from someone, and in the end, I’ve learned the most from people who sometimes weren’t always the friendliest or the most approachable. However, by doing good work and building up your credibility over time, you’ll gain access to them and lessons that they can teach from their experience that you will not easily get elsewhere. Look for bosses and mentors that you can learn from. Then one day, it will be your responsibility to teach it back to someone else.
All my love,
Mom
Lessons from the workplace...(part one)
Dearest Clara, Late nights at the office have had me thinking about work recently. This year actually marks ten years that I’ve been in the work force, and in many ways I feel like almost no time has passed by at all. I feel that there is still so much learn, and there are so many jobs I’d like to have before I would feel that I truly have the experience to be considered qualified. But then, I look at our incoming summer interns, or the candidates that will be starting with firms here in the fall, and I know that to some degree, I’ve also come a long way. I was that young too at one point, starting out with nerves and anticipation.
With that in mind, I’ve thought of a few things I’ve learned from some of my best mentors along the way---things I definitely didn’t know when I first started:
- Check, check, and double check: First lesson from my first boss and I still use it today. Of all the things that we do at work, no matter what the field, when you are new at doing them, or do them a lot, or do them tired, or have others help you do them, the bottom line is that you have to check it . . . check it again . . . and then check it once more. Just because you “thought” something got done, or got done right, doesn’t mean that it did. And no matter what the reason, often times you’ll find yourself being the one to explain something that didn’t. You’ll be tempted to skip these steps, and you’ll regret. Just check, check, and double check.
- Don’t turn down a job you haven’t been offered yet: Same job, different boss for this one . . . It can be easy to imagine ourselves doing lots of different things in life---and that’s a good thing. But it’s also just as easy to picture yourself not doing a lot of things . . . you don’t want to live somewhere . . . the pay wouldn’t be right . . . your skills wouldn’t be right. But you’d be surprised at how much can change between initial conversations and then actual offers. Don’t limit your own opportunities before someone has had a chance to offer them to you.
- Always leave the door open: Workplaces and clients and colleagues will come and go. Sometimes on good terms, and sometimes on ones much less so. When you’re ending a work relationship, if you have things to get off your chest about how things weren’t how you thought they would be, be sure to think twice. End the relationship as diplomatically as possible, since the chances that you will work with that person or organization or brand or chain are high, and only getting higher the more interconnected we become. Don’t let things you say professionally (or personally for that matter) come back to haunt you.
- You’re not above anything: One of the best feelings at work is the one you get when you’re promoted. Not only does it usually mean you a make a bit more, but it’s a huge validation of your efforts. When that promotion comes, just remember that it doesn’t make you better than others who were passed over, or who haven’t yet had theirs. A promotion is an earned acknowledgement of your work but it’s not a free pass for all the things you’d rather not do. Sometimes, the best way to lead your team is to work right in the trenches with them. Don’t put yourself above any tasks, since you never know when you’ll have to start from the bottom up again.
- Will you live to work or work to live? Work is a funny thing . . . you will end up in all likelihood spending more time at work than you do anywhere else, including home. But work will likely always have trade-offs between you might be passionate about and what the job actually entails. You’ll have to pick the right balance, but just remember than in addition to finding work a fulfilling way to spend our time, it is also what pays the rent, what puts food on the table, what buys us our leisure and hobbies, and what will do the same for your own children. At some point, the lifestyle you want will also dictate the work you need to get.
All my love,
Mom
Lessons from Chicago...
Sometimes when I travel for work, I have that sensation of needing to get outside right then and there. Often when I travel, the routine involves heading from airport to hotel to office, and then back in reverse again, that it seems like I can go days without fresh air. It happened to me again most recently in Chicago. Outside of the huge wall to wall windows in the hotel room, I felt that I had to get some sunshine and fresh air, even if it meant working on my project until late into the evening.
I hopped out and started heading down the street, and came across the boat tours that go up and down the river and out onto the lake. I bought myself a ticket, catching one of the last available ones for the day and had a just an hour to myself to take in the architecture and the breezes of the city and I realized:
- Water is our most precious resource: Most of what Chicago grew to be as a city is due to the remarkable possibilities of having both a major river and a major lake. And it’s that same lake that provides the water that comes right out of every person’s faucet, drinkable at that. So much of our fortunes are tied to water; when a city is blessed with this kind of resource twice, it’s absolutely our job to take care of it.
- It’s always colder on the lake: No matter how the weather of day, you can always find a breeze on Lake Michigan. On hot days, it’s a welcoming cool down; on cold days, it chills to the bone. If you’ll be going on the lake, dress for it. You won’t regret the extra sweater.
- A good city plan both endures and adapts: As a city, Chicago is fascinating. But what’s most fascinating is how the city’s plan has expanded and contracted while keeping its core intact as times and needs have changed. Every city should have a plan, and every plan should do the same.
- Public art is a public treasure: For some, art means expensive paintings that hang in dark corners of homes and museums. But Chicago does a fantastic job of putting art “out there”. Right in the middle of downtown. . .right in the middle of a park. . .right next to the lake. In Chicago, where you can find people is also where you can find some of the best works of art. They fit so seamlessly into the cityscape that sometimes we don’t necessarily notice that they were likely a huge investment on the part of the city in order to put them there. Appreciate the efforts that cities make to keep things interesting and beautiful for the public benefit.
- Surround yourself with smart people: While on the boat, I was thinking of how different life would have been if I had chosen to go to school there versus elsewhere. I remember when I visited a noted university there to make my final decision, that it was the first time I realized that I was surrounded by extremely smart people everywhere I looked. I liked that feeling, and I knew I would be smarter because of it. I ended up choosing another place for my education, because it was a better fit for the future, but ever since then I have never stopped looking for strong qualities in others to surround myself with. Other people’s strengths shouldn’t be intimidating, they should be something to learn from.
All my love,
Mom
Lessons from Philadelphia...
I don’t know Philadelphia well, but your father does. He studied for his Master’s degree there. Yet when we visit, we always seem to discover together something that’s still new to him, and this time with you with us, it was an entirely different perspective. I’m so happy that we were able to spend the day there together as a family, and as we took in the sights of the city, I hope you remember the following:
- Principles and ideas are important: Philadelphia was home to our Declaration of Independence, and to the Constitution, and physically home to many of the men that made those two historic documents possible. The ideas that they stand for, and the words chosen to represent those ideas were carefully chosen. In fact, so carefully, the documents still stand today as meaningful, governing foundations. Every generation has the opportunity to make that kind of lasting, revolutionary impact if they choose their principles, ideas, actions and words carefully.
- Remember brotherly love: Philadelphia is known as the city of brotherly love because the greek roots of the city’s name mean just that. But the idea that the name stands for should be part of any city. A city is always home to many, and in that sense, we’re always a sort of family for each other. And we need to look out for our fellow residents in the same way that we would for a younger brother or sister, an aging parent, or any family member. Similarly, we need to look out for and celebrate the success of others in the city as well---like a cousin that wins a race or an uncle who's finally built his house. A city can never work well if it only feels like home for a few. It has to feel like home for everyone.
- Bringing your own is usually better: We love to eat in restaurants in Philadelphia because of the many places that allow you to bring your own wine. For many places, it has to do with the way the licensing for alcohol is structured, but it’s become part of the cultural experience of eating out in the city. We go out for the experience of going out, but some experiences just turn out better if we’re able to bring part of our own choosing into it with us.
- Be prepared to always be an outsider: In a famous stand in Philadelphia, known for some of the best cheesesteaks in town, there is a sign that displays---“You’re in America, Please order in English”. No surprise, it caused controversy and still does. People either strongly support it, or they are vehemently against it. Where you stand is for you to decide---but given how much our iterant lifestyle has us move, the sign was a bi tof a reminder that you will constantly know what is like to be an outsider. Even though we speak the language here, eventually we will go places where we don't. So those signs will also be for us. Because we don’t speak the language . . . because we don’ t know the options . . . because we get the process wrong. It will happen, and you’ll feel left out. Some things will always be easier, and frankly, more appropriate, if you do things “their way”. Some things, if we stick to our core, will be more important to do “our way”. You’ll have to figure out where the balance is for yourself, but the balance is easier if you are prepared for that feeling. And when you’re visiting somewhere new, at least make an effort to meet people as close to their way as possible. Hopefully, as good hosts, they are trying to do the same for you---but remember, the only that's in your control is your own.
- Not everyone is lucky enough to be grateful for their freedom: Here in the US, we take our freedom, and the liberties and responsibilities that come with it for granted. For many people, they haven’t known another way. But visits to the many historic places around Philadelphia will remind you that those liberties are in fact very special, and continually come at a cost. Not everyone has the luxury of such sound governing principles---be grateful for them, and improve upon them. No one said that the work of implementing freedoms, rights and liberties is ever done, or that the work belongs to just a few. It belongs to everyone.
All my love,
Mom
Lessons from Monticello...
Dearest Clara,
You won’t find a shortage of wisdom coming from our Founding Fathers. After all, they broke with every tradition of their time to put together one of the greatest homes for the freedoms that we enjoy. Is it perfect? Not always, but just because something is an ongoing work in progress, doesn’t it make it irrelevant. It just makes it something you have to do your part to improve.
But I’ll leave the lessons on democracy for the history books. When we visited Monticello last week, the home of Thomas Jefferson, I first bristled at the fact that one could see the house only as part of a guided tour. But in the end it turned out to be so valuable because seeing his home while hearing about who he was as an individual person brought forth its own lessons:
- Time spent in Paris is time well spent: Jefferson went as an Ambassador (well, as a “Minister”) and had some of his most formative ideas when in Paris — whether it was the structure of his house or his meals, he was inspired in so many ways. Time in Paris isn’t always easy but it is nearly always formative in some way.
- A home is a place of learning too: The house at Monticello is full of books and portraits and ideas that Jefferson didn’t necessarily agree with but the presence of those items invited discussions and opportunities to teach, especially as the house was full of visitors and children. Having these items wasn’t about endorsement but about discussion, and about teaching individual different ideas so that they could formulate their own.
- “Meat is a condiment …to the vegetables that constitute my principal diet”: Good health comes from eating good vegetables. You can eat meat or other indulgences, but when you count the balance of your day, make sure that vegetables and fruits constitute the bulk of what you consume.
- We will always live at the mercy of water: Many people find themselves at water’s mercy because they live too close. Jefferson found himself at water’s mercy because he was too far from a natural source for his farm. So there were years of drought and years of difficulty, and the farm always had concern about water front and center. I say this, not because you will likely be a farmer (though one never knows), but more to remind you to mindful of the power and importance of water. It should be respected, and also taken care of – one of life’s luxuries is constant access to clean and reliable water. People's lives will always depend on it.
- If you don’t invent it, adapt it: Thomas Jefferson wasn’t necessarily a noted inventor — but he was a master of taking things he saw used once and adapting for his own needs. For example, Jefferson had tweaked the polygraph machine (the original copier) which was designed to enlarge or scale drawings, to produce copies of his letters, so that he always have one for himself. It’s okay if you didn’t come up with the original idea, the real question is always how will you use what you have to make it your own?
- “Avoid taverns, drinkers, smokers, and idlers and dissipated persons generally… and you will find your path more easy and tranquil.": Jefferson gave this advice to his nephew, as he pursued studies in Philadelphia and it couldn’t be more true today. Avoid those who attract and promote trouble, especially as you figure out your own path. The tranquility of mind you’ll gain, you’ll use as you navigate your own way.
All my love,
Mom
Lessons from a convention speaker...
Dearest Clara, I’ve seen a fair amount of speakers at large conventions. Some are better than others, but often times I struggle to really relate to the speaker since the topic has been boiled down to make sure it applies to everybody, which can mean that it’s hard to find specific guidance for anybody. Then again, most of these types of speeches are often times not about specific guidance anyway . . .
Just this week I was at an event in Philadelphia that started with a speaker and while he spoke at a high level for the most part, there were portions of his speech that stuck with me. So much so that I took notes right there in my programs so that I could pass these along to you:
- Many things are complicated but acknowledging others is not: Life moves quickly, and it seems like we can be wrapped up in so many things. Life is complicated, the speaker certainly admits to that. But he gave an excellent reminder that no matter how complicated we think our own lives might be, taking a little bit of extra effort to acknowledge others, to pause and notice something, to say thank you, to reach out and offer a little extra help, to congratulate someone on a job well done . . . those things are not complicated. Make sure you do them.
- Never forget a friend, and don’t let a friend forget you: Relationships are a two way interaction. And it’s easy for us to keep score about who’s doing what. But friendships are cultivated through our efforts and time---it evens out in the end. Be present in the lives of those you’ve chosen to be friends with. And when friends forget us, as they sometimes will, ask yourself if there is anything you can do go gently remind them---the years of friendship will be worth it.
- You can’t ask people to serve their country without their country supporting them back: This touched on the issue of how we treat our veterans and members of the armed services. Whether you might individually agree with a conflict or not, be sure to separate that out from the way that you think about the people who have voluntarily put their lives on the line so that others don’t have to. There are many ways to thank those who make that choice for us---don’t let those sacrifices be forgotten.
- You don’t owe the homeless a dollar, but you do owe them human decency: If someone is on the street asking for money, I tend to believe it is because they do not have another way to make a living. Some people don’t agree with that. But regardless of how you feel about giving money, that doesn’t mean that the person asking isn’t a person. Just because someone has less than you---whether it’s less money or material goods or family or anything---doesn’t mean that you get to see right past them.
- Ask your parents questions. Once they’re gone, "the library is closed": The speaker used the example of parents, but this can apply to grandparents, or friends or relatives . . . The point is, take the time to get to know people, especially those that are close to you. They are part of your history, and we tend to take for granted that we know what we need to know. He reminded us to ask the little stuff---how your parents met, where they honeymooned, what their own parents were like, what they loved to eat growing up . . . little things that paint the picture of a whole person. Once they pass, that opportunity to know their own version of themselves passes too. Take the time to ask those questions while you still have it---they will be so happy that you acknowledged them enough to want to know.
And you can always ask me anything---I would love to talk to you about it.
All my love,
Mom
PS – In case you’re wondering, the speaker was a gentleman named Mark Scharenbroich.
Lessons on working out...
As the cold days of winter lift away, so do many of the layers that we became comfortable in. The layers that keep us warm when the chill hits, but also the layers that provided just a little more room to hide under. Maybe everyone doesn’t hide under them, but I do. And as the weather gets warmer, I realize the extra layer isn’t always just in the clothes. So in celebration of the more gorgeous days outside, and in anticipation of the layerless summer to come, this is when I get out and get moving. Or at least I try to---the transition to a more active lifestyle isn’t always an easy one for me. Here’s what gets me up and out the door:
- Just put the clothes on: Once you have your workout clothes on, you’ll feel like a clown if you don’t make at least some of use of them. Get up and get them on, and everything else will fall into line.
- Make the time, figure out the money: The easiest thing to say is that you don’t have the time to work out. Make it. Figure out how to squeeze it in---walk to school or work, get off the computer earlier, take the stairs. The second easiest thing to do is to blame it on money---new shoes, a gym membership,whatever is holding you back. If you really need it, then you need to budget for it; but chances are, we look for things that we don’t need to make it easier to explain why we’re not doing something hard.
- Find something you enjoy: Anything that is going to take up time has to be enjoyable to some degree. With workouts, that can get confusing because the starting in part is sometimes less enjoyable, so we stop doing it altogether. For me, I learned to love swimming. I love that I’m not distracted by music and TV and sounds and people---I love the repetitive notion of swimming and that I can’t tell if others are looking at me---and it’s become some of my most valuable thinking time. Something about the quiet of being underwater . . . But see what works for you, find at least one active thing that you enjoy, but don’t give up on trying new things.
- When in doubt, walk more: There are lots of fancy things that we can do to keep ourselves interested in working out. And it’s good to give them a try and change things up, but chances are, a lot of our physical and mental needs could be met if we just walked a little more and sat a little less. Do you have the right balance?
- No matter how slow you might go, you’re still running laps around the person sitting on the couch: I saw that on poster recently and it made me tie my running shoes right back on. Running isn’t my most favorite exercise, but I love its efficiency. I ran a lot right before you came along to get better at it, and then never went back because of how slow I had become. But this reminded me that my speed isn’t want really matters, it’s dedication to movement itself.
- You owe it to more than yourself: For a long time, I thought that working out and being active was just my business. That it was for me to decide where and when. And part of that is true---I can decide where and when, but the decision on whether to do it at all doesn’t impact only me anymore. I want to be a good example for you . . . And I want to set myself up for the long run to be as healthy of a mother, daughter, wife, and hopefully grandmother one day. Some things about our health will always be beyond our control, but for the things that are in our hands and our hands only, it’s a responsibility to take care of them.
All my love,
Mom
Lessons on hitting a wall...
Some days won’t be great days---I’d be misleading you if I said otherwise. Specifically, some days you’ll feel a little stuck, like you’re a small wind-up toy that has come up against the wall. And because there is nowhere to go, you just keep hitting the same spot over and over again, despite the fact that this doesn’t help you actually move forward.
The work days have been long recently---it’s a confluence of deadlines and projects and trips and communications. It just happened that everything has been hitting at once, and sometimes it’s easy to feel that because you’re trying to give answers to everything, you don’t end up with good answers to anything. So here are the things that have helped me most on these kinds of days:
- Prioritize what needs to get done: Make a list of the critical stuff, and then put the things that can wait on a separate list. Or list them in order of due date. Sometimes the first step in managing tasks so that we can actually move forward is to sort them out, so that you can move forward in small batches at a time.
- Get up, walk around: When we get caught up in “doing”, the hours often go by without us noticing. And pretty soon we’re writing the same sentence over and over again, or looking at the same spot on the computer screen for minutes at a time. If you’re not getting anywhere, get up, take a walk around the house or the building, or better yet, go outside . . . even if it’s just for five minutes. That visual break often times makes the space you need for a new idea to make its way through.
- Look at something new and beautiful: A book of photographs, some flowers outside, an exhibit if you have time. It doesn’t have to be related to what you’re working on, it just has to be completely different. When we look at something new to us, it’s a bit like taking all the things that are already inside of our head and giving them a bit of a shake. When everything lands again, the new order allows for new ways of thinking about the same problem.
- Go to bed early: You’ll have phases when this feeling can go on for days, and it makes us exhausted. My natural reaction is to keep working, but if the work coming out isn’t that good, then I know it’s time for a change. When you go through busy and sometimes numbing phases, be kind to yourself. Make the space for rest---you’ll feel better in the long run, and your work will be better on the first iteration around.
- See you: When the daily grind becomes something I question, I try to make extra time to see you during the day. There is something about your curiosity and laugh and willingness to play around with new things, that inspires me all over again. And it reminds me what the daily grind is all for, as well as where it fits into the overall scheme of what’s important. When you’re younger, I hope that you get the same feeling from your friends; when you’re a little older, from your love; and then when you’re even a little older from someone just like you. That little person will be forever the light of your life, and a few extra minutes with them will always set you on the right path.
All my love,
Mom
Lessons from a circus baron...
They say that the circus is the greatest show on earth. I remember several from when I was growing up---at the last one I attended, my parents let my brother and I ride the elephants on a loop around the tent. I don’t know when that was though, it seems far away. Part of the reason is that I’ve gotten older of course, and part of the reason is that I think there seem to be less and less opportunities to see a circus.
But legends associated with the circus and the traveling families that work in them always seem to be so strong; I always find the stories fascinating. So when we traveled to Florida a few weeks back, I made sure that we made a stop to see the Ringling mansion and museum in Sarasota. There is a circus museum there, full of the beautiful train cars from the railway days, and more information about how that particular “greatest show on earth” came to be. But the estate is so much more than the museum---there is a beautiful Venetian palace that was the winter home of the owners, as well as a magnificent art collection housed in a villa. While walking around, I couldn’t help but take away a few things from the rich history:
- If there’s a boom, there’s a bust: The Ringling family ended up owning every traveling circus in the United States. And the youngest brother bought a tremendous amount of land in Florida. But eventually economic happenings outside of their control caught up with them in the form of the Great Depression. If things are going well, by all means enjoy them, but you have to always be mindful of the fact that the good days can always end. Always make sure you have a reserve and never over-extend.
- Where you start doesn’t define where you end: The Ringling brothers came from very humble beginnings yet ended up being one of the most powerful families in the business. The brothers had modest educational beginnings, but the youngest still taught himself about the greatest European art masters. He started his life in the Midwest but divided his time between New York City and the Sarasota Bay. All of those show that where you start in life doesn’t necessarily have to define where you end---changes in life are your prerogative to make.
- Know what to fight for: When economic difficulties caught up with the youngest Ringling, he had to make some very tough decisions. But in the end, he considered it one of his greatest accomplishments that he was able to hold on to his artwork masterpieces and his home to house them, not for himself, but because he had wanted to will them to the state of Florida. Those pieces are open to the public today to enjoy, admire and learn from. He died with only $311.00 in his bank account, but still held on to these pieces, even though he could have sold them for more personal funds. Sometimes, you have to know what to fight for, even when it makes things harder for you.
- It’s hard to compete with a lifetime love: John Ringling was married to his wife Mabel for a quarter of a century, and frequently referred to her as the love of her life. After her death he remarried for a brief time, probably too soon, and the relationship was seemingly doomed from the start. Perhaps it was his fault, perhaps it was hers, an outsider to any relationship will never fully know. But you will meet people, who, in their heart are still in love with someone else, regardless of whether that person loves them back or not, and there’s no competing with that.
All my love,
Mom
Lessons from Springtime...
We thought it would never come but sunnier days, warmer breezes and little shoots of green are finally on their way. After winter seemed to return again and again this year, I think springtime has finally arrived.
When I notice the days finally getting longer, I become a happier person. It’s a gift to see the seasons renew right before our eyes and here are a few things that help celebrate the coming spring season:
- Go outside on that first really gorgeous day: Drop what your doing. . . sneak out of work early. . . cancel that evening you planned to spend inside cooking or studying or cleaning. This is the time to enjoy the fresh air, to grab sandwiches and enjoy lunch in the park, to walk the long way home. Inevitably, the winter chills always pop back once or twice after we see the first signs of spring but if you make the time to enjoy it, it will stay springtime in your heart. Don’t let those first warm rays of the season pass you by.
- Clean out your closet: Go through and assess what doesn’t work for you with the change of the year, and figure out what won’t work for you at all anymore. If it’s too old, needs too many repairs or needs too many pounds one way or the other, lose it. You’ll feel better going into spring when you look at items you actually wear in your closet---somehow with less things, we often have more options.
- Buy something in color: Now that you have all that room in your closet, you can afford a little treat. We spend so much of winter in practical blacks, browns, greys. . . at least I do. Celebrate spring by buying something in color---it might be a shirt, or a scarf or a necklace. . . it doesn’t have to be big, but just a small thing that helps you celebrate the fresh start of spring.
- Take a walk in the rain: While what we often appreciate most about spring is the sunshine, the thing that really makes spring possible is the rain. When living in Normandy, I couldn’t wait for the rains to stop until someone reminded me that if it didn’t rain so much, we wouldn’t have so much greenery to enjoy. Make the time to enjoy a rainy walk and just look around to see how much it feeds the colors and growth around you. Take that same walk in the sunshine afterwards and you’ll appreciate a whole new world around you.
- Have a happy new year: Your Christian roots will teach you to celebrate this time of year as a renewal in the church calendar; your Persian roots will teach you to celebrate spring as a new year of new beginnings. Like January for calendar years, and September for school years, use this variation of a new year to wipe the slate clean and reset yourself for a fresh start. If you made New Year’s resolutions, check in with them to see how you’re doing---where you need to refocus, and where you need to reframe. The beautiful thing about new years of any kind is that they are full of new beginnings, take advantage of that.
All my love,
Mom
Lessons from public speaking...
Dearest Clara,
To be completely honest, I've never been a huge fan of public speaking. I get nervous. I tend to have dreams where I worry I forgot what I was going to say — or that I came on the wrong day — or that the audience didn't understand me. But somehow through my work I tend to find myself presenting a lot — I'm always anxious going into it, but even though it's not my strongest skill, everything seems to turn out okay in the end. And over the course of these presentations I've learned that:
- Practice makes perfect: Trite but true. Figure out a scripting mechanism that works for you and learn your content — practice often, and practice in front of a mirror. If nothing else, have an introduction and transition to each point you would like to make. When it comes to speaking, practice pays off.
- But give yourself a cut off time: There comes a time where more practice and more review and more notes don't help. Give yourself some space to reset your mind and compose yourself. Use that time to build your confidence so that you can go into your speech with a clear mind.
- Speak much more slowly than you think: Trust me, it will sound much faster to everyone else, and it will help you avoid stumbling.
- Milk coats the throat: A friend who is also an opera singer told me that once, so I always go into a long presentation with a cup of warm milk. Most people think it's a coffee but really, the milk helps to coat the throat to keep the words coming smoothly.
- The best presentations feel like conversations: But that doesn't mean they are unscripted. Good conversations take preparation, and when you ask a question to a public group, make sure you know what the answer you want to hear is in advance. Think of how you will transition from that answer to your following points.
- Start strong...remain strong...finish strong: And if you don't start strong, you can still be strong, and finish strong. And if you don't start strong, or remain strong, you can still finish strong. Don't let parts of the presentation that didn't go well get you discouraged. You can always get yourself back up - and people remember the last impressions of a presentation the most. Make sure your impression counts.
All my love,
Mom
[Photo of the lovely Erin Loechner at Alt Summit by Justin Hackworth]
Lessons from a Big Box Hotel...
On this recent trip to Mexico, our last few days were spent in what I tend to call "big box hotels". Big, behemoth structures on the beach that cater to hundreds---if not thousands---of sun-seekers at a time. Some people love them, but I typically don't. It's just not my style. I prefer something quieter, something less engineered to be a not-quite-right replica of home. But after one time in Tunisia where, after a desert adventure that nearly went awry, I paid the ludicrous day entry fee for the luxury of a clean shower and an afternoon spent next to a beautiful pool with a lemonade, I realized that I needed to change my approach to these hotels. They are still not my favorites that I seek out, but life will bring you to them in some form or other. Maybe you have a wedding to attend, maybe you have points to use up, or maybe there is a family vacation. Or maybe you find yourself far away from home, and like in Tunisia, it happens to be the best place to cure homesickness. In any case, here are a few things I keep in mind to make sure I have just as good a time:
- Manage your expectations: Big box hotels are not quaint, and often times, but not always, they are not particularly personal. Don't look for those qualities here as you won't find them. You can likely guess well what will or won't be there, and what might or might not happen from a service or food or entertainment perspective. Manage your expectations accordingly---pleasant surprise is always a better feeling than unprepared disappointment.
- Play to the hotel's strengths: While a larger size might prevent the hotel from doing certain things, it does enable them to do other things well. Maybe they organize activities of some sort, maybe they have a grocery store on the property. . . Any big hotel has some things that they are good at---seek those things out and make them a priority for your time.
- Make a smaller world for yourself on the big property: Carve out a small corner for yourself where you can find one. You'll find that no matter the size of a hotel, there is always a terrace or a part of the garden or the library corner that largely goes unnoticed by all the countless other patrons. Make those spaces of calm your own.
- Claim your chair early: If there is one thing larger hotels do well, it's usually the beach and pool scene. But everybody knows that. It's worth getting up a little bit earlier to stake your claim on the best chairs with the gorgeous views and a bit of fruit or coffee. Enjoy the cooler morning view or breeze on your chair, and as things get crowded stake your claim while you leave to have a late breakfast. If you have breakfast first, you will always have second tier beach seating.
- Pack books: Several of them---when the world outside with all the people and hustle and bustle becomes too much, you can create your own world in the pages you choose to bring. I like to bring books that are particular to the destination---while a big box hotel doesn't lend itself to leaving the property easily, you can still continue to learn about it through books.
- Find ways to eat off the property: A break in routine is always a good thing, especially when hotels are bigger or more generic. Your taste buds and waistline will thank you.
- When in doubt, look out at the ocean: Big box hotels are often amongst other big box hotels and the sight can be overwhelming. So many stories, so many people, and it makes you wonder how different it all must have looked when the coastline was bare. When all this development feels too much, just look out in front of you rather than the world behind you. The ocean and the horizon will always give you a sense of infinite possibility.
All my love,
Mom
Lessons from Tulum...
Dearest Clara,
I mentioned last week that one of my regrets, if you can call it that, is that we discovered Mexico so late in life, despite it being so close. And a big reason for that was our trip to Tulum last year. In fact, we enjoyed it so much that we made a point of going back again this year when we attended a wedding, even though it wasn't exactly on the way. This little town, which no doubt has changed over the years, for us ended up being such a perfect hamlet, where the biggest decision of the day is whether you should have dinner on the beach side or the jungle side.
Here's what I've taken away from our two visits to this little unexpected paradise:
- Nothing worthwhile actually requires electricity after ten o'clock in the evening: Because this town is officially off the grid, many places have eco-standards and run on generators, which means that many places don't necessarily have ready electricity after ten or so. With the exception of some evenings where that fan would really be a nice to have, I found that I don't really miss electricity after that hour anyway. Anything worth doing at that hour should be taking place in the dark or by candlelight anyway.
- No swimming after dark: A midnight dip in seems like it would be a good idea---I've certainly thought so before. . . But during this most recent visit, a girl waded out into the dark ocean and accidentally stepped on a stingray, leaving her with a ferocious gash. Some creatures are not meant to be disrupted at night, and dark waves should be best enjoyed from the shore.
- The best ingredients don't need to have much more added to them: Tulum is the home of simple, beachside jungle fare, a happy mix between Mexican cooking with tinges of Italian inspirations. And when you're working with fresh seafood and fresh fruits and herbs, much more just isn't needed. When you're lucky enough to be surrounded by fresh food, take advantage and appreciate it for what it is.
- When you turn everything off, turning it back on might scare you: Because of the off the grid nature of this area, we've found it's one of the few places we can shut everything off. . . phones. . . internet. . . TV. . . the constant barrage of news from the world. . . it takes a little while to get used to being without those things. And then, at some point, you realize that you didn't need all of constant exposure to everything as much as you thought you did. Turning it all back on will scare you---give yourself an extra day in the calm once you get home.
- Some things are worth going back for: The first time we came to Tulum, I spotted a beautiful leather necklace in a shop. I didn't buy it, thinking that it might be one of those items that seems like a good idea in the place where you buy it, but doesn't quite fit your daily life at home. And I regretted not buying it ever since we returned from the first trip. On this second trip, I made us drive a bit out of the way to the same shop, scared that the necklace would be long gone. It was. . . but they had another similar one, even better I would say. So in this instance, I was lucky. Try not to leave a lot of unfinished business if something is important to you, but if you missed something the first time, make an effort to go back. It might not turn out the way you expected, but it will still be worth it.
All my love,
Mom
Lessons from a Hacienda
Traveling to Mexico has been one of my most wonderful discoveries since returning back to the US. After going for the first time last year, I can’t believe that it’s taken me so long into my adult life to discover the richness of this country that’s but a couple of hours flight away.
This year, we went beyond just the beach and the coast to head into the interior jungle and stayed at a Hacienda as a home base, while we explored throughout. Initially, I had been worried that maybe it wouldn’t be as exciting as the beach, but so quickly, we realized we could have easily stretched out our days into weeks. The peace of the overall experience is something I will always remember, and the grounds had just enough touch of the mystical that explains so much literature from this part of the world.
In just a few days, I also learned at the Hacienda:
- Always check your shoes before putting them on: While I didn’t actually see any, this is tarantula country. And scorpions. And all sorts of critters. Whenever you’re in terrain you don’t know, it’s good habit to check the insides of your shoes, or anything else you can’t see the interior of. Just in case.
- And remember that you’re in their jungle, not that they are in your shoes: Our temptation will always be to expect that a hotel or home or our life should have prevented an animal or critter from being in our space. But in a jungle. . . or other nature environment, that’s not always possible. And should it be? They were there first and you came to see, not the other way around.
- High ceilings keep you cooler: This makes perfect sense from a scientific principle but I never really thought about the practical application of this. When we checked in, the head of hotel specifically pointed out that we received a room with one of the highest ceilings---heat rises and there’s better chance for air circulation. So when in hot climates, seek out the spaces with high ceilings---you’ll need less external intervention to be comfortable.
- People aren’t just part of the landscape: I read this in the hotel’s guide to how to think about when it was appropriate to take a photograph. Whenever you visit a place, there are people that live there. . . they’re not like statues or landmarks, and they might have different reactions to you taking pictures of them. Don’t assume that people, regardless of how fascinating or different they might seem to you, are just part of the passing scenery. When in doubt, always ask permission. Not everyone will say yes, and it’s okay to respect that.
- Everything re-invents itself over time: The hacienda that we stayed at originally started as a cattle ranch, then a sisal farm, then it fell into disrepair. . . Now it is one of the country’s best hotels and regularly welcomes heads of state. Where we start is not always where we end up, and where we end up is an evolution. If we want to stay relevant, it’s our job to figure out where we want to go and who we want to be next.
All my love,
Mom
Lessons from South Africa...
Sometimes when you travel you’ll feel that you have gone just about as far as you can go before circling back around again on the other side of the globe. My recent trip to South Africa was exactly like that---16 hours on the way there, 18 hours on the way back. Between the many hours and changes of time, and days that turn to nights and then back to days again, you end up wondering where you really are anyway. And this time around it was such a blur---so many hours seem even more when you end up on the ground for only four days.
But four days is still plenty of time to make observations, and in South Africa, you can make a lot. Of all the places I go to for work, South Africa is by far and away my favorite. Maybe precisely because it is so far. I'm hoping that one day soon I get to come back all of this way, perhaps even one day with you, to stay in this beautiful country for a bit longer, so that I can really get to know this part of the world that I otherwise have so little exposure to. In the meantime, I've taken these things home with me:
- Always stop for a sundowner: the first time I really saw this was during my first trip to South Africa when I went on safari (all by myself no less!) No matter where we were driving, when the hour for sunset came, the South Africans were always insistent that we pull over the car, stop what we were doing and have a drink. This trip, when I was mostly at the hotel and meetings, it was no different. I was alone again, but seemingly everyday, people were having a moment of their own, usually over a glass. I don't know if it is meant to celebrate a day passed, or whether it is intended perhaps as a moment of gratefulness. But I've come to love this small acknowledgement of another day that we have been lucky enough to have.
- Anyone can talk about the weather: When you're in a place that's different, and other potential topics plucked from the news or the social fabric might be perceived as unwelcome when broached by an outsider, you can never fail with the weather. In Johannesburg, it rained every late afternoon when I was there, right around the same time. A conversation about that day's rain, how it compared to the previous days, whether it would rain again tomorrow always seemed to fill any conversational void I had, no matter the person or their relation to me. When in doubt, bring up the weather.
- Galleries somewhere else can inspire you: I didn't have much time to do anything other than my work on this trip, but I was lucky to have a few well-known galleries as I was out and about town in meetings. The great thing about galleries is that they don't take long to see, and they're free. So while I didn't have the time to be a full-on tourist on my trip, I did make time to squeeze in twenty minutes here, half an hour there to pop into galleries. You can learn a tremendous amount about art from a place, the topics its driven by, the way media of art differs just by taking a few minutes to look. And chances are, you'll leave inspired to see things differently.
- Every city has a quiet corner: Any city that you don't know, Johannesburg included, can grow to be overwhelming when you don't know your way around. It's true everywhere. Sometimes cities give us the opportunity to blend in seamlessly, almost as if no one sees us. But sometimes cities draw attention to us---in my mind, I can sometimes see a myriad of red arrows pointing at me, screaming to others that I don't belong and I don't know where I'm going. But any city has a quiet spot---it might be a garden, it might be a coffee shop. If ever you feel like you don't belong, just find your quiet spot, and recompose. And every city always looks quiet from up above---if you can't find anywhere else, just go to the highest spot you can find. You'll always find quiet there.
- Together is better: I had so many people say this to me on trips I've made to South Africa. In a country that is still working through so many differences that history has left them, when people tell me that despite everything, "together is better", then it serves as a good reminder to me to make sure that I apply that principle in my own life.
All my love,
Mom
Ps - And in case you might be wondering...no, that's not a real hippo. It's a hippo I saw at a gallery!
Lessons from a Valentine's Day...
Happy Valentine’s Day! I know it seems a little corny to be wishing you a happy valentine’s day, but this is one of my favorite holidays. While some people see it as sappy and romantic, or commercial and forced, and granted, it can feel that way sometimes, I prefer to see it as a celebration of love among family and friends. It’s an opportunity to recognize people who are important to us openly, and also an opportunity to recognize people sometimes a bit more secretly. After all, who isn’t flattered by secret admirers?
My fondest Valentine’s memory though was a gift from my mother. I was 12, and she woke me up early before her call shift at the hospital to give my gift: 3 pink Bic razors with a small can of shaving cream, all wrapped up in red tissue and in a small gift bag with hearts on it. It couldn’t have cost more than a few dollars and I remember it like it was yesterday. I had been begging to shave my legs, like all the other girls at school, for months, and I thought she would never say yes. Turns out, my mom was more progressive (or perhaps more understanding of the need of junior high vanity) than I thought. . . It meant the world to me, and every year, I think of how excited I felt that she really took to heart what I had been wanting.
Here is the way I try to celebrate an extra touch of love on this day:
- Give valentines to everyone: When you’re young, hopefully in school they’ll get you in the habit of including everyone in Valentines. Want to know why? Because it’s such a nice feeling when you’re included; and it’s such a sad feeling when you’re not. Try to make room for as many people as you can in your Valentine’s day heart.
- Wear at least a little bit of red: Nothing over the top, but having a little touch of red, even if it’s somewhere not everyone can see, will put you in the holiday spirit and remind you to be extra loving towards those around you.
- Be weary of set Valentine’s menus at restaurants: In my experience, these never turn out for the best, neither in food, nor in your enjoyment of the evening. If you go out, find a restaurant that treats this as a normal day, or prepare a celebration with a group in a non-traditional spot.
- Leave a surprise for someone you admire: Valentines are about relationships, but not everything has to be defined as a couple. You can feel admiration for someone and not necessarily feel it in a romantic way—just don’t confuse the two for them.
- Be extra mindful of anyone you care about in “that way”: No matter how much people say they might not like or not care or not endorse Valentine’s day, I think everyone ends up holding out a little hope for it in the end. So if you are with someone, make the effort to do something a bit more meaningful. It doesn’t have to be serious, and it doesn’t have to be heart shaped boxes full of chocolates (unless they like it)—but do something that shows that you’re thinking about them and appreciate them in your life.
Wishing all my love to my darling Valentine,
Mom
Lessons from Utah...
Mountains always look better when covered in snow, don’t you think? There is something about those white capped natural structures that takes my breath regardless of whether I’m seeing them from the ground up, or from the sky down. When I was in Utah just a few weeks ago, I was elated to finally see mountains all around. Last year I made a trip at about the same time and didn’t see a single one—in fact, I could barely see two feet in front of me because of all the fog and snowstorms. This year, during my week in Utah, I also learned to:
- Drink water, water and more water: The climate in the mountains, especially in the wintertime, is dry as can be. If you notice you’re thirsty, it’s too late. Start drinking water in advance of your trip and keep drinking more than you think. Your body and skin will need it more than you realize.
- Bring a bucket of lotion: Well…not a bucket but you’ll need a lot. Again, because of the dry climate and the changes in weather, you’re skin will need a little more love and care than it usually might. Add some strength and add some quantity to what you normally use —and don’t forget those hands! Lots of lotion if they’re out in the cold—remember, your hands will show everything first.
- Consume food as you consume alcohol : Seems like it would be natural right? Because of regulations in the state of Utah, you need to order food at the same time that you order alcohol. All in all, that’s not a bad general principle to live by—a little something in the stomach when you grow old enough to have a drink is a generally a good idea. When I think of all the times I enjoyed a glass or two (or perhaps even just a little bit more) and the morning wasn’t as bright, it was always because I had forgotten to eat or didn’t eat very much. Ordering both at the same time could be a good rule of thumb as you navigate your way through your young adult years.
- “Look out for the praiseworthy, virtuous..or lovely”: I confess I’m not very familiar with the Mormon religion, which is quite present in Utah. But one of the principles that I’ve learned about through my travels and conversations, is that there is a specific element of faith that addresses praise for the good or the deserving. Perhaps it is simply a longer way of saying that credit should be given where credit is due, but I can’t help but think that it is a wonderfully generous and selfless principle to be on the lookout for things that deserve praise and then to actually give it. So many of us go through this world feeling like our actions or efforts of gifts are unnoticed—and so many of us mean to give credit but don’t. Be the person that looks for genuine opportunities to offer a bit of notice for that which merits it.
All my love,
Mom
Lessons from a creative summit...
Every once in awhile, I like to get outside of my own box. It seems strange that as a management consultant that I would bother to spend time with photographers or writers or other creatives. But while I enjoy what I do for a living, my true passions are outside of that. I indulge them by spending time with others who can and do choose them for a living. I admire that group of people so much---and sometimes there's nothing like getting out of your usual cadence to really gain perspective. This weekend I attended a conference with hundreds of other people much more creative than I. Sometimes I certainly wish that passions could be more for me, but at least for the immediate future, events like these will be as close as I can get.
Here are a few thoughts from some of the most creative people I have met, who also happen to be some of the best advisors for life as it turns out:
- "The only risk is not taking any risk": A reminder from one of the most risk-taking designers out in our time that if you don't have the courage to put your ideas and thoughts and frameworks out there to push the boundaries and make something happen, then ultimately the biggest thing at stake is that nothing at all will happen. And life is about making things happen. You get to choose the path that will be best for you, but have the courage to choose something. Don't live your life by default.
- "You might as well spend time learning how to hustle since that is what you'll be doing from here until eternity": I think some might look at this statement and find it demotivating. After all, there's something about looking at a life of hustle that is akin to looking at a treadmill with no end of the road in sight. But I see this differently. Ultimately, life is about hard work, and that never really goes away. If you learn to do the work---be thorough, pace yourself, know how to prioritize, know when to say no, know how to go after opportunities, know that no return comes without investment---then the work doesn't seem so daunting. Learn how to do the work right.
- "You might be judging me but that's not any of my business---you do what you like and I'll do the same": You'll find soon enough that the world is full of judgement---I'm always ashamed when I find myself on the giving end. I know from being on the receiving end, that often that judgement stings. I found this young artist's perspective so touching when she openly acknowledged her awareness of people's judgement and her gracious, character building way of disregarding it---she regards judgement as the problem of the person giving it, not the person receiving it. Have faith in who you are as a person---don't be defined by the judgement of others.
- "It's better to be disliked for who you are, than to be liked for someone people only think you are": It is so easy to get caught up in who we think we should be based on what others think we should be. You'll know when you're doing it because you don't quite feel yourself, because you always have this nagging feeling of being left behind, and because you only feel that you're moving ahead when others give you permission to. . . look for those signs. You won't want to admit them but trying to be someone else will eventually wear you out and wear you down---it's better to be known for who you really are, even if it comes at the cost of admitting who you are not.
- "I stopped comparing myself to others when I realized I was comparing my insides to other people's outsides": It's tempting to compare. And if we're insecure, it can even be addictive. But when we do, we know our full gifts and limitations but we don't necessarily see the full picture with others. We don't know what's going on behind the scenes and we only see part of the picture (which incidentally is what we want to see). It can only make you feel bad about yourself since a comparison is, in that sense, ultimately unfair.
- "Your success is built on incremental growth, and sometimes, every once in a while, magic might happen": I thought this was a tremendous insight and can be applied to nearly any project. With information coming at us quicker and quicker, we might see the success of others and think it came to them overnight. Every once in a while that might be the case, but I assure you that it is extremely rare. Most people have been working at their dreams and talents for years if not a lifetime, and for most people, success comes in small increments at a time. Every so often, we're gifted a bit of magic - perhaps a collaboration, or flattering press, or some other injection that gives us some accelerated growth. But that wouldn't happen without our foundational increments to support us. When it seems like your due will never come, just keep working---the more solid your foundation, the longer your success will ultimately hold.
I know your successes will be many in this world, and I, for one, can't wait to see you achieve them.
All my love,
Mom